Palo Alto Networks Resident Engineer - Wilmington, DE in United States
Palo Alto Networks® is the fastest-growing security company in history and a seven-time Gartner Magic Quadrant leader for our innovation and products. We are a global cybersecurity leader, known for challenging the status quo. Our mission? We are out to protect our way of life in the digital age by preventing successful cyberattacks. The result? Changing the world as we know it. Are you looking for a meaningful career, in a fast-paced, innovative, collaborative environment? Then, you have found your next career.
The Resident Engineer is an integral part of our mission within our Professional Services team. As a Resident Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skillsets on our products and solutions deployed within the customer's environment.
Work full-time at the customer site
Collaborate with customer(s), sales teams, peers, engineering and support teams as appropriate
Understand the customer environment, requirements, and security roadmap to implement the appropriate security solution
Configure, implement, and maintain Security Operating Platform
Optimize and migrate policies and objects from existing environment to our Next-Gen Firewall
Test and validate migration environment
Coordinate and execute cutover to production
Provide guidance on code upgrades
Facilitate development of new application and threat signatures
Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases
Some travel may be required, dependent on customer request
You have a BS in Computer Science, MIS, business, or equivalent education/training/experience
You have a minimum of 5 years’ experience with network/security solutions and technologies
You have a minimum 3 years’ experience managing security solutions in large environments
You have detailed technical experience in the installation, configuration and operation of high-end firewall appliances, ideally Palo Alto Networks® products
You're experienced in networking, LAN, and WAN technologies
You have a good understanding of Internet protocols and applications
You possess the following industry certifications: CISSP, CCNA, CNSE, JNCIE-SEC
You effectively handle multiple projects and work calmly under pressure
You're an excellent writer, with strong verbal communication skills, with demonstrable ability to communicate to senior leaders and technical peers
You work with the customers security & network teams to build confidence across the business units impacted by the change to Palo Alto Networks®
Experience migrating from legacy environment (Cisco, Checkpoint, or Juniper), configuring and managing a large deployment of Palo Alto Networks® firewalls in a HA environment
Ability to apply Next Generation technology to better control, manage and provide visibility to external traffic using advanced features such as UserID, AppID, Security Profiles and existing infrastructure
We are proud to be an Equal Opportunity Employer committed to building a team culture that celebrates diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other applicable legally protected characteristics.
We are committed to providing reasonable accommodations for all qualified individuals.
If you require assistance or an accommodation due to a disability, please contact us at firstname.lastname@example.org.
Learn more about Palo Alto Networks here at https://www.paloaltonetworks.com/company and check out our fast facts at https://www.paloaltonetworks.com/company/company-fast-facts
EOE Protected Veterans/Disability.